If you've been in an accident, or your car has been damaged, it can be a stressful time. Harrows Collision Repairs will do the hard work for you and get you back on the road.
At Harrows Collision Repairs, we take the stress out of insurance repairs by handling the process for you. From the moment your vehicle arrives, our team manages assessments, and communication with your insurer, ensuring everything is processed smoothly and correctly.
We work directly with your insurance company to obtain approvals, coordinate quotes, and keep your claim moving, so you don’t have to chase paperwork or worry about the details. Our goal is simple: restore your vehicle to pre-accident condition while making the experience straightforward and hassle-free.
Once you have made your insurance claim, bring your vehicle in with the claim number.
We make getting your car back on the road as simple and transparent as possible.
Bring your vehicle in for a thorough inspection. We'll provide a detailed, obligation-free quote and can help manage your insurance claim.
Our certified panel beaters skillfully repair or replace damaged parts, and realign the chassis using precision equipment.
We use digital color matching and a dust-free spray booth to apply a flawless, factory-grade paint finish.
Every vehicle undergoes a strict quality control inspection and wash before we hand the keys back to you.
We complete assessments Monday to Friday during the following times:
Outside these times we can view and assess by arrangement, please contact us.
The assessment usually takes 5-10 minutes, depending on the damage. We'll then make a plan for the repairs, get you booked in and let you know our expected timeframe.
Since 1991 Harrows Collision Repairs have provided a Courtesy Car service for clients while their vehicles are being repaired. Currently we have a fleet of 10 cars.
A courtesy van has also been added to our fleet to cater for anyone who requires a bit more room.
Special conditions are kept to a minimum and to keep the vehicles insured an administration charge of $40 applies. Petrol used must be replaced.
Got questions about the repair process? We've got answers. If you don't see your question here, feel free to give us a call.
Get in touchYes, we have a fleet of courtesy cars available for our customers to keep you mobile while your vehicle is being repaired. Please request one when booking your repair to ensure availability.
Absolutely. We are an approved repairer for all major insurance providers in New Zealand. We can assist you with the claims process and communicate directly with your insurer to make things easier for you.
Repair times vary depending on the extent of the damage and parts availability. We will provide you with an estimated timeframe when we assess your vehicle.
Yes we provide a guarantee of workmanship on all repairs. We also offer a warranty on our paintwork. Suppliers of paint and panel products are carefully screened to ensure that they deliver a quality product. Only quality parts are used.
Yes, Harrows Collision Repairs is a member of the Collision Repair Association (CRA) as a Structural Repair Centre. To gain this qualification strict criteria for membership must be met and all repairs are covered by a guarantee of workmanship.
A corrective action system is in place to ensure lessons learned form part of the ongoing Quality Improvement Process.
All processes are monitored to ensure conformance standards. This allows us to confidently stand behind our work.
State of the art equipment is used to ensure uniformly high standards of workmanship.
